Below FAQ are some common concerns of our clients before purchasing Lahomawinds products, if you have other questions, please just send it to support@lahomawinds.com
We fulfill orders in 1-2 business days. Normally you can get the package within 7-9 days after you place the order due to the recent pandemic situation. The shipping cost is free.
We accept MasterCard, Visa, Amex, Paypal, Discover, JCB, Diners Club.
We currently sell retail and deliver packages only in the following countries or regions. But we do wholesale and distribution collab globally.
United States, Canada
Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, United Kingdom
China, Hong Kong SAR, Japan, Macao SAR, Malaysia, Singapore, South Korea, Taiwan, Thailand
Absolutely. Please contact us by email: lahoma@lahomawinds.com if you want to know the wholesale price and the distributor policy.
In an effort to process and ship orders as quickly as possible for our customers, orders are shipped within 2 business days after being submitted on the website. For the cancellation and changes about your order, please email support@lahomawinds.com (Work Time: 9:00 am – 6:00 pm EDT Mon - Fri.)
Unfortunately, we cannot change the shipping information once the package is en route. In such case, we recommend you refuse to receive the package and let it return to us. We will resend a new one to the correct address when it's returned.
All our products have a 1 year warranty. You can read up on the warranty policy of Lahomawinds products at our Terms and Conditions of sale.
Contact us via support@lahomawinds.com. We will help find the best solution for you and your gear.
Thanks to the innovative design and technology of the Lahomawinds foils, efoiling is accessible to almost everyone. We don’t recommend the use of the efoil under the age of 18. This also depends on skill level and experience.
When choosing a foil, you'll want to look for foils that are stable, have good glide and plenty of lift. We've found that a taller mast (70cm +) is good for learning because it gives you good height and keeps you from breaching in ocean chop or swell. It usually comes down to your skill, type of riding, weight and personal preference. Here is a short overview with recommendations on how to choose the correct foil.
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